The Jackson County Sheriff's Office has received complaints of a possible telephone scam of customers of a local bank.  Customers of this bank are receiving telephone calls that indicate " the bank name" on the caller I.D., followed up by a text message for the purpose of updating their online banking security.  If the customer gives their information, fraudulent charges are happening with their accounts.  Additionally, when the number is called back, the person(s) answers the call using the banks name.  The Jackson County Sheriff's Office requests that the media advise the public to:

1. Not give out personal or banking information over phone
2. Go to their local branch to verify that they were contacted by the bank
3. Monitor transactions frequently